The New downloads page
The new Product & Protocol Downloads page makes it easier than ever to maintain current documentation. Expand the section below for a step-by-step.
How to use the new downloads page
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IOS Users should turn off the Block Pop-ups settings
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Click Download All in the Product & Protocol Downloads section to download a file named Face Reality Product & Protocol Downloads [Date]. If it downloads as a .zip file, double-click to decompress the file.
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Move the folder into the location on your computer you want to access it from (e.g., Desktop, Documents, etc.).
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Any time you need a document, just open the Face Reality Product & Protocol Downloads folder on your computer. No need to log in and sift through documents online.
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When you need to update your documents, delete the entire Face Reality Product & Protocol Downloads folder and repeat the steps above.
Product & Protocol Downloads
All the documents you need to clear clients and manage your business.
Product & Protocol Downloads
All the documents you need to clear clients and manage your acne clinic business.
Updated: 2/14/24
Featured Document Downloads:
Wholesale Price List & Cost Per Treatment Forms
The Wholesale Price List and Cost Per Treatment forms align with the April 1, 2024 Price Increase
Advanced Acne Med SDS Documents
Advanced Acne Med SDS Documents and product sheet to support the Launch of Advanced Acne Meds in March of 2024
Homecare Guideline
Home Care Guideline Document as updated on March 20th, 2024.
Acne Consultation Packet
The consultation packet you should have ready to use when conducting an initial client consultation
Product and Protocol Download categories:
Barrier Care Gel Cream Launch Downloads
*UPDATED: 11/17/25
Acne Expert Reference Forms
business & liability documents
Client Handouts
Primary Client Handouts - Updated 11/17/2025
Primary Client Handouts Spanish - Updated 03/25/2024
supplemental client handouts - UPDATED 11/17/2025
Product Knowledge
Updated 11/17/2025
Protocol Documents
UPDATED 11/17/2025
Product Data Specification Sheets
UPDATED 11/17/25
Acne Expert Certification Training Level 2 Documents
Client Onboarding Video (Downloadable)*
Spanish Downloads
UPDATED 01/05/2026
Product & Protocol Downloads
All the documents you need to clear clients and manage your acne clinic business.
Updated: 2/14/24
About Face Reality®
Face Reality® offers skincare professionals the most comprehensive online acne training available and award-winning products to identify and treat even the most stubborn acne cases using Face Reality's award-winning Clear Skin Method™.
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