Continuing Education

everything you need to clear clients.

PRODUCTS + PROTOCOLS

FROM CALM TO CLARITY: CHOOSING THE RIGHT TONER

Not sure which toner to recommend? In this video, we break down our full toner lineup to help you choose the right formula for every skin type and acne condition. You’ll walk away with clear guidance on how to match each toner to your client’s unique needs.

PRODUCTS + PROTOCOLS

INGREDIENT BREAKDOWN: SOOTHING RADIANCE TONER

Take a deep dive into the science behind Soothing Radiance Toner. We’ll walk through the key ingredients and explain how each one supports acne-prone, sensitive, or compromised skin. Learn exactly who this toner is best suited for and how to position it in your treatment plans.

PRODUCTS + PROTOCOLS

SOOTHING RADIANCE TONER LAUNCH TOOLKIT

We’re excited to announce the exclusive launch of invisiClear™ Hydrocolloid Spot Patches, arriving Monday, April 7th! These hydrocolloid patches discreetly flatten and drain blemishes overnight while protecting the skin from irritants and helping prevent clients from picking. With ultra-thin application InvisiClear™ integrates seamlessly into daily routines, supporting your clients' clear skin journey.

BUSINESS + SUPPORT

MID-YEAR CEO TOWN HALL - JUNE 2025

On Monday, June 16 at 12 PM PST, we hosted our Q2 CEO Update in an all-new live format, putting our community at the center of the conversation. During this interactive session, our CEO, Jeremy Soine and leadership team shared key company updates, celebrated milestones, answered live audience questions, and provided a clear outlook on what’s ahead for the rest of the year.

CLEAR SKIN METHOD™ CLINICAL STUDY RESULTS

In this webinar, we take you behind the scenes of the Clear Skin Method™ Clinical Study to show how real skin transformed under our expert-guided approach. Learn how the study was structured, explore compelling ‘before-and-afters’, dive into the standout metrics, and uncover the powerful clinical claims that make this method a true game-changer in acne care.

PRODUCTS + PROTOCOLS

ADVANCED ACNE MED: STRATEGY, SCIENCE & SUCCESS

This session takes a closer look at Advanced Acne Med—from understanding the science of acne and benzoyl peroxide to practical strategies for navigating purging and delivering consistent results. We cover who it’s best for, how it works, and real-world case studies that highlight both the challenges and successes.

BEYOND TOPICALS: WHEN TO REACH FOR CLEAR SKIN SUPPLEMENTS

Topical care is essential—but it’s not always the full story. In this webinar, our experts will dive into internal triggers that can stand in the way of clear skin and explore how to have these conversations while staying in scope.

FUELING CLEAR SKIN WITH INTERNAL SUPPORT

In this quick but powerful session, we break down how internal factors like inflammation, hormonal imbalance, and gut health contribute to acne—and how Face Reality’s Clear Skin Supplements can help. Learn when and how to integrate internal support into your acne protocols with confidence and clarity.

PRODUCTS + PROTOCOLS

OPEN FORUM: INNOVATION REVIEW

Prepare your clients for Summer by joining us as we discuss our recent innovative additions to your retail toolkit: hydraRemedy™ Gel Serum, glowTone™ Corrective Serum and Daily SPF 30 Plus.

BUSINESS + SUPPORT

PART 3: GROWING YOUR PRACTICE AND INCOME WITH DOUGLAS PRESTON

Join Face Reality and industry expert Douglas Preston for Part 3 of this series focusing on expert insights optimizing efficiency, streamlining your workflow, and boosting revenue to take your business to the next level. Lean in and level up!

PRODUCTS + PROTOCOLS

LAUNCH & LEARN: invisiClear™

Join the Education & Business Development Teams as they discuss all things invisiClear--what it is, who it's for, and how to recommend it with confidence.

BUSINESS + SUPPORT

SELLING invisiClear™ WITH CONFIDENCE

Ready to boost your retail game? In this quick how-to, we’re breaking down everything you need to know to confidently recommend and sell InvisiClear™. Learn how to position it, who it’s best for, and pro tips for overcoming common client objections.

BUSINESS + SUPPORT

Q1 CEO UPDATE 2025

Live from Face Reality’s booth at this year’s IECSC NYC, tune in to our Q1 2025 CEO Update. Education Manager, Kelsey Duque joins him to discuss the robust education programming we have planned this trade show season in the year ahead and much more!

PRODUCTS + PROTOCOLS

INVISICLEAR™ LAUNCH TOOLKIT

We’re excited to announce the exclusive launch of invisiClear™ Hydrocolloid Spot Patches, arriving Monday, April 7th! These hydrocolloid patches discreetly flatten and drain blemishes overnight while protecting the skin from irritants and helping prevent clients from picking. With ultra-thin application InvisiClear™ integrates seamlessly into daily routines, supporting your clients' clear skin journey.

BUSINESS + SUPPORT

THE BUSINESS OF BEAUTY: WOMEN WHO LEAD

Join us for an inspiring Women’s History Month webinar celebrating the impact of women in the beauty and skincare industry! We shine a spotlight on JoElle Lee, founder and CEO of JoElle Lee Advanced Esthetics Training, and CJ Williams, certified Acne Expert and owner of CJ Esthetics, as they share their experiences and insights on leadership, entrepreneurship, and innovation in esthetics.

BUSINESS + SUPPORT

PART 2: GROWING YOUR PRACTICE AND INCOME WITH DOUGLAS PRESTON

Unlock the secrets to lasting client relationships and business growth! Join Face Reality and industry expert Douglas Preston for Part 2 of this powerful series, where you'll discover proven strategies to boost client retention and elevate your acne treatment offerings. Learn how to keep clients coming back while expanding your services for long-term success. Don’t miss this opportunity to take your skincare business to the next level!

THE TOP 5 DO'S & DON'TS OF TREATING SKIN OF COLOR WITH JOELLE LEE

Gain the confidence and knowledge to effectively treat acne in clients of color. Join Education Development Manager, Kelsey Duque alongside industry leader JoElle Lee, a licensed esthetician with over 20 years of experience specializing in skin of color, as they break down the top 5 do’s and don’ts for acne-prone clients with higher Fitzpatrick skin types. Elevate your skincare expertise with this must-watch session! From mastering barrier health to avoiding common pitfalls and discovering the best treatment approaches, this video is packed with insights to help you grow your business and confidently treat all skin tones.

PRODUCTS + PROTOCOLS

BARRIER REPAIR HOME CARE PROTOCOL

Want to help your clients achieve clear, healthy skin while maintaining a strong barrier? Our Barrier Repair Home Care Protocol is the perfect solution—whether for new clients beginning their acne journey or those needing balance with stronger actives. In this video, we’ll guide you through every step of the protocol, covering: ✨ Morning & evening routines for optimal skin support ✨ Key product benefits and how they work to repair the barrier ✨ Pro tips like incorporating HydraCalm Mask and LED therapy for enhanced results Empower your clients with the knowledge and tools they need to protect and restore their skin—leading to better acne treatment outcomes. Watch now and elevate your skincare expertise!

BUSINESS + SUPPORT

PART 1: GROWING YOUR PRACTICE AND INCOME WITH DOUGLAS PRESTON

The legendary Douglas Preston shares insights designed to help you elevate your practice and maximize your income. In part I of III, learn how to build trust during consultations, understand client motivations, and effectively guide treatment plans for long-term success. Discover strategies for seamless home care collaboration and practical techniques to boost retail sales, ensuring optimal results for your clients while increasing revenue. Don’t miss this opportunity to refine your skills and grow your business!

PRODUCTS + PROTOCOLS

INTRODUCING GLOWTONE™ CORRECTIVE SERUM

Are your clients dealing with post-inflammatory hyperpigmentation, sun damage, or uneven skin tone? Check out this insightful webinar as we introduce glowTone™ Corrective Serum as an effective, acne-safe brightening solution. We explore how targeted ingredients help fade post-inflammatory hyperpigmentation, prevent future discoloration, and strengthen the skin barrier—all without irritation. Learn how to achieve a balanced, luminous complexion with this unique serum designed for all skin types and tones, especially multicultural skin. Don’t miss this opportunity to elevate your skincare knowledge and help clients achieve their glow goals!

PRODUCTS + PROTOCOLS

ALL ABOUT HEXA-BRIGHT™ COMPLEX

Ntuthu Dlamini geeks out about our unique proprietary 6-in-1 Hexa-Bright™ Complex featured in our latest and long-awaited formulation, glowTone™ Corrective Serum. glowTone™ Corrective Serum consists of a combination of 6 tyrosinase inhibitors and brightening performance ingredients synergistically working at different junctions of the melanogenesis pathway. It works to safely yet effectively brighten discoloration due to post-inflammatory hyperpigmentation in all Fitzpatrick skin types especially in multicultural skin. Lean in and learn more!

TALKING TO CLIENTS ABOUT HYPERPIGMENTATION

Director of Education & Acne Clinic Stephanie Criscione provides a crash course on hyperpigmentation, one of the most common skin concerns among clients, especially those with acne-prone skin. She dives into the formation of hyperpigmentation, the key factors that influence its fading, and the most effective strategies to introduce brightening solutions. Acne Experts will acquire a clear understanding of how to treat and manage pigmentation safely while maximizing results for long-term skin clarity and health.

THE MELANOGENESIS PROCESS

In this webinar, Education Development Manager Ntuthu Dlamini explores the science of pigmentation, the factors influencing it, and evidence-based solutions for addressing pigmentary concerns. Created for skincare professionals and enthusiasts alike, this webinar will provide a deep understanding of melanogenesis, different types of pigmentation, and effective acne-safe treatment strategies. Acne Experts will be empowered with the knowledge to make informed decisions in treating pigmentation concerns while considering diverse skin types, tones and conditions.

PRODUCTS + PROTOCOLS

INTRODUCING DAILY SPF 30 PLUS

Join Senior Manager of Education Innovation, Alex Hernandez, as she provides a concise breakdown of what’s new in the Daily SPF 30 Plus reformulation.

EXPERT EXTRAS: HOW TO

Learn more about the Face Reality rewards program, Expert Extras. In this video, you’ll learn how to earn points, how to redeem points and check your rewards activity on the Face Reality website.

BUSINESS + SUPPORT

ESTHETICIAN UNLEASHED: THRIVING AS A SOLO ESTHETICIAN

Ready to take charge of your esthetics career? This empowering webinar featuring Lexie Choate-Bewley is packed with expert tips and strategies to help solo estheticians build a thriving business. From attracting clients, marketing strategies and mastering time management to creating unforgettable experiences, you’ll learn everything you need to succeed on your own terms. Don’t miss this chance to unleash your full potential and shine as a solo esthetician!

WINTER XEROSIS CUTIS: ADDRESSING DRY SKIN IN WINTER

Winter is here, and so is dry, and dehydrated flaky skin! A change of season requires evaluating your clients home care regimen to incorporate products that will nourish, hydrate and restore the skin’s barrier preventing moisture and water loss. We have our Technical Director of Product Development, Irvaz Husic speaking to moisturizing and hydrating ingredients that will benefit the skin keeping it healthy year round. Learn more about key ingredients in our newest formulation, hydraRemedy Gel Serum, the perfect antidote for anyone seeking to combat winter dryness and dehydration to achieve a radiant glow all season long!

PRODUCTS + PROTOCOLS

HYDRATING BARRIER REPAIR TREATMENT PROTOCOLS

Join the education team as they walk you through the new Hydrating Barrier Repair Protocol. They will also discuss other ways to incorporate the new back bar products into your treatments

PRODUCTS + PROTOCOLS

LAUNCH & LEARN: HYDRAREMEDY GEL SERUM

Join the Education Team for a deep dive on all things hydraRemedy Gel Serum. They will review inflammation, ingredients, how to recommend, and more!

SENSITIVE, SENSITIZED, OR COMPROMISED

Join Kelsey Duque and Shawna Rocha for a deep dive into the differences between sensitive, sensitized, and compromised skin. Shawna is an award winning educator and the Director of Education for Hale & Hush.

REPAIRING THE SKIN WITH CELLUMA

Join Alex Hernandez and Annet King for a deep dive on industry trends, LED science, and how they work together to deliver results for your clients.

PRODUCTS + PROTOCOLS

PUT IT IN TO PRACTICE: HYDRAREMEDY GEL SERUM RETAIL

Learn how to introduce hydraRemedy Gel Serum to your clients. Ideal for all skin types, especially those needing hydration and barrier support. We’ll cover its benefits, how it complements hydraBalance, and tips to make product launches exciting in your clinic!

PRODUCTS + PROTOCOLS

INTRODUCING HYDRAREMEDY GEL SERUM

Discover the new hydraRemedy Gel Serum! This deeply hydrating serum soothes and repairs, making it perfect for sensitive or compromised skin. Packed with four hyaluronic acids and our Tri-Recovery Complex™, it targets hydration, barrier support, and redness relief.

PRODUCTS + PROTOCOLS

EASY TO PACK, EASIER TO LOVE

Join our Communications Manager, Joy Shimura, as she walks you through 5 use cases to help you introduce travel sizes to your clients.

A LESSON IN RETINOIDS

Vitamin A is a powerful antioxidant with many skincare benefits including helping to treat acne, reduce fine lines and wrinkles, improve hyperpigmentation, and even skin tone and texture. Join Acne Expert and Ambassador Michael Razzano with Kelsey Duque as he talks about different retinoids and how to incorporate them in home care using our Adaptive Method.

STRESS, DIET, & ACNE WEBINAR

Stress and diet have a huge impact on the health of the skin, and an even more significant impact on acne-prone skin. Join Acne Expert, Face Reality Ambassador, and Registered Nurse Anita Rios, together with Stephanie Criscione, Director of Education and Clinic as they take a deep dive into how these factors are connected and can trigger or aggravate acne.

CLEAR SKIN FROM WITHIN WEBINAR

The skin does not exist in isolation. Nutrition places a vital role in its overall health. Join award-winning nutritionist, Chloe Williams, as she delivers comprehensive education on gut and microbiome health, the effects of inflammation, and clearing skin from within.

PRODUCTS + PROTOCOLS

THE ADAPTIVE METHOD

Speaking with clients about what’s involved in a Face Reality program is crucial for setting expectations. Watch insights from our Education Development Managers, Kelsey and Alex, to learn more.

BUSINESS + SUPPORT

QUARTER TWO 2024 CEO UPDATE

Join us for the latest update from our CEO, Jeremy Soine. He will share his "Dear Acne" statement, discuss the importance of our introductory offers, and provide exciting upcoming announcements at IECSC Las Vegas.

PRODUCTS + PROTOCOLS

AT HOME TREATMENT PROTOCOL

Join Education Development Manager, Ntuthu Dlamini, as she walks through the steps of this optional at-home treatment client protocol.

BUSINESS + SUPPORT

BUSINESS Q&A WITH DOUGLAS PRESTON, LE

Learn from industry leader, Douglas Preston, as he shares some of his business best practices.

PRODUCTS + PROTOCOLS

ALL ABOUT SALICYLIC ACID

In honor of Rosacea Awareness Month, join Education Development Manager Kelsey Duque, LE as she talks all about our Salicylic+ Serum, Sal-C Toner, and Acne Rosacea.

PRODUCTS + PROTOCOLS

THE SCIENCE OF BPO

Join Education Development Manager, Kelsey Duque, as she dives deep into all things BPO!

PRODUCTS + PROTOCOLS

ALL ABOUT ADVANCED ACNE MEDS

Join Education Development Manager, Alex Hernandez, as she provides an overview of the new Advanced Acne Med formulation.

TREATING TEEN ACNE CLIENTS

Join Certified Acne Experts Damaris Avila and Alex Hernandez as they cover the ins and outs of treating teen acne clients.

BUSINESS + SUPPORT

ELEVATE YOUR SERVICE

Learn from Joy Shimura, LE how to elevate your client experience. Joy is the Associate Communications Manager of the Acne Expert Success team and comes to us with a long history of working in the luxury spa industry. Learn more about etiquette, customer service, and the client treatment journey.

BUSINESS + SUPPORT

5 STEPS FOR VIRTUAL SUCCESS

Join Face Reality Ambassador, CJ Williams, as she shares her step by step process to successfully working with virtual clients.

BUSINESS + SUPPORT

HOW TO SELL SUPPLEMENTS

Join our Education Development Team and learn how you can broach the subject of supplements with your clients.

BUILDING A HEALTHY BARRIER

The first step to getting a client clear is to ensure their barrier is healthy. Many clients come to us having already tried several OTC and prescription solutions. Learn more about what ingredients, products, and protocols to use while your client’s skin heals.

IMPACT MELANOMA X THE SKINNY ON SKIN

Face Reality Skincare has partnered with Impact Melanoma to bring you The Skinny On Skin. * The Skinny On Skin training aims to educate health and skin professionals to recognize suspicious lesions on their clients’ skin and encourage their clients to seek medical care as needed from a dermatologist.

MAKING ACNE YOUR SPECIALTY

As skincare professionals, it can be tempting to offer every service that falls within our scope of practice. While this may work for some, many others choose to have a specialty. Learn more about making acne your specialty from our Face Reality Ambassadors, Maddie Tamashiro and Molly Markland.

ELEVATE YOUR ACNE TREATMENTS

Join Zaida Gordon and Maddie Tamashiro as they show peel prep, application, and extraction best practices. Zaida also discusses other best practices and modalities she uses in her own business.

BARRIER FUNCTION AND HYDRATION

Building and maintaining a healthy barrier is essential to getting clients clear. Learn more about the skin barrier's function and how to optimize it from Hadiyah Dache and Molly Markland.

SOCIAL MEDIA TIPS AND BEST PRACTICES

With over 200,000 Instagram followers and counting, Savanna Boda knows a thing or two about social media. Join her as she shares her best practices and tips.

EXPANDING YOUR BUSINESS AND HIRING

Join Jillian Schaeffer and CJ Williams as they share best practices for growing your business and when to hire.

SCARRING AND RESURFACING TREATMENTS

With inflamed acne, scarring can be a frequent occurrence. Learn more about the different types of scarring and how to treat them with advanced peels and microneedling. Brought to you by Nicole LaCroix and Maddie Tamashiro.

UNDERSTANDING PIE, PIH, AND BRIGHTENING TREATMENTS

Treating post inflammatory erythema and post inflammatory hyperpigmentation can go hand-in-hand with treating acne clients. Learn more from Morgan Rackley and Samantha Niedfeldt as they describe the difference between PIE and PIH and how to treat them using Face Reality.

UNDERSTANDING AND TREATING MULTICULTURAL SKIN

Join Hadiyah Dache and Samantha Niedfeldt as they share their experience as Multicultural Skin Specialists. Topics include the role of melanin in the skin, what products to avoid, and what ingredients to look for.

ACNE CLIENT LIFESTYLE COACHING

New to speaking to your clients about their lifestyle? Watch Lead Educator, Alex Hernandez, go through the lifestyle portion of the consultation packet with a client.

MENTAL HEALTH & ACNE CLIENTS

Get tips on client coaching, how to be an empathetic professional, and warning signs to look out for when treating your clients. Ambassador panel: Houston Beth, Michael Razzano, Jillian Schaeffer, Maddie Tamashiro, Molly Markland

ACNE IN A VIRTUAL WORLD

Learn tips for success, platforms, tools, and best practices when implementing a virtual acne program.Ambassador panel: Savanna Boda, Cj Williams, Cecia Ferrin, Kennedey Folmar, Ali Acosta

SECRETS TO SUCCESS

Learn our Amabassador’s secret to growing a business, how to achieve work life balance, and doing it all.Ambassador panel: Samantha Neidfeldt, Zaida Gordon, Nicole Lacroix, Morgan Rackley, Cara Dempsey

EXTRACTION METHODS FOR INFLAMED & NONINFLAMED ACNE

Join Lead Educator, Alex Hernandez, as she walks through extraction tips and best practices. This is not a full length extraction training, but a high level overview of what you need to know in order to be successful.

PRODUCTS + PROTOCOLS

AEY 2022 FINALIST SPOTLIGHT: LAUREN SMITH-ANCIAUX, LE

Join Communications Manager Joy Shimura and licensed esthetician Cathy Castor for a deep dive into her client’s journey and her partnership with a registered nurse for post-clearing laser treatment.

PRODUCTS + PROTOCOLS

AEY 2022 FINALIST SPOTLIGHT: HOUSTON BETH, LE

Join Communications Manager Joy Shimura and licensed esthetician Cathy Castor for a deep dive into her client’s journey and her partnership with a registered nurse for post-clearing laser treatment.

PRODUCTS + PROTOCOLS

AEY 2022 FINALIST SPOTLIGHT: CATHY CASTOR, LE

Join Communications Manager Joy Shimura and licensed esthetician Cathy Castor for a deep dive into her client’s journey and her partnership with a registered nurse for post-clearing laser treatment.

NUTRITION FOR ACNE-PRONE SKIN

Learn more about the gut-skin axis with Registered Holistic Nutritionist, Chloe Williams.

MASTERING THE SKIN BARRIER & MICROBIOME

Join our Education Development Manager, Alex Hernandez, to learn more about healing your client's skin using the Face Reality line.

PRODUCTS + PROTOCOLS

VITAMIN A: WHEN, WHY, AND HOW TO INCORPORATE

Vitamin A Corrective and Vitamin A Corrective II can be intimidating products for some Acne Experts. Learn from our 2020 Acne Expert of the year, Zaida Gordon, as she guides us through a case study of one of her own clients. She shares tips on when, why, and how to incorporate these serums into an acne client’s journey.

PRODUCTS + PROTOCOLS

ALL THINGS PEELS

Learn more about our Acne and Lactic Peels from our Manager of Onboarding and Training, Kelsey Duque. She will review the peels, prep, post care, and more!

PRODUCTS + PROTOCOLS

IDENTIFYING & TREATING ACNE IMPOSTERS

Join Chloe Williams, RHN as she explains the benefits and ingredients in our Clear Skin Restore Supplement.We know you have acne imposter protocols, but we wanted to provide a quick guide to identifying and treating Acne Rosacea and Fungal Folliculitis. Join Lead Educator, Alex Hernandez, as she walks through client case studies and tips.

PRODUCTS + PROTOCOLS

CLEAR SKIN BALANCE SUPPLEMENTS

Join Chloe Williams, RHN as she explains the benefits and ingredients in our Clear Skin Restore Supplement.

PRODUCTS + PROTOCOLS

CLEAR SKIN RESTORE SUPPLEMENTS

Join our Education & Business Development Teams to learn more about the supplements and how they are the perfect complement to the Clear Skin Method we use to achieve client results.

PRODUCTS + PROTOCOLS

ALL ABOUT BARRIER BALANCE CREAMY CLEANSER

Join our Education Development Manager, Kelsey Duque, to learn more about the Barrier Balance Creamy Cleanser!

ACNE 101: A REFRESHER FOR THE ACNE EXPERT

Calling all new Face Reality Acne Experts! Join our Onboarding and Training Manager, Kelsey to complete your onboarding experience with our virtual orientation. We will break down what you learned in the training, provides tips & tricks, and touch on what you need to successfully bring Face Reality into your business.

WHAT ARE MY NEXT STEPS AFTER I BECOME A CERTIFIED ACNE EXPERT?

WHAT DO I CHARGE FOR A TREATMENT?

Please join Manager of Training & Onboarding, Kelsey Duque, as she breaks down the consultation process.

HOW TO CONDUCT A THOROUGH CONSULTATION

Calling all new Face Reality Acne Experts! Join our Onboarding and Training Manager, Kelsey to complete your onboarding experience with our virtual orientation. We will break down what you learned in the training, provides tips & tricks, and touch on what you need to successfully bring Face Reality into your business.

PRODUCTS + PROTOCOLS

ACNE EXPERT TRAINING REVIEW

Review your Acne Expert Certification Training videos at any time.

Continuing Education TEST

BUSINESS + SUPPORT

QUARTER FOUR 2023 CEO UPDATE

Join our CEO, Jeremy Soine, as he gives his final quarterly update of the year! He'll share his favorite Face Reality highlights from 2023, provide a preview about education resources and product development plans for 2024, and much more!

ACNE ASSIST HOW-TO

We designed the Acne Assist tool exclusively for our Certified Acne Experts. Join Communications Manager, Joy Shimura, as she explains exactly how-to use this tool.

PRODUCTS + PROTOCOLS

CLEAR SKIN SUPPLEMENTS DUO LAUNCH & LEARN

Join our Education & Business Development Teams to learn more about the supplements and how they are the perfect complement to the Clear Skin Method we use to achieve client results.

NEW ACNE EXPERT ORIENTATION

Calling all new Face Reality Acne Experts! Join our Onboarding and Training Manager, Kelsey to complete your onboarding experience with our virtual orientation. We will break down what you learned in the training, provides tips & tricks, and touch on what you need to successfully bring Face Reality into your business.

This is an internal FRHQ team blog section only visible to FRHQ tagged accounts for internal testing and review.

PRODUCTS + PROTOCOLS

FROM CALM TO CLARITY: CHOOSING THE RIGHT TONER

Not sure which toner to recommend? In this video, we break down our full toner lineup to help you choose the right formula for every skin type and acne condition. You’ll walk away with clear guidance on how to match each toner to your client’s unique needs.

PRODUCTS + PROTOCOLS

INGREDIENT BREAKDOWN: SOOTHING RADIANCE TONER

Take a deep dive into the science behind Soothing Radiance Toner. We’ll walk through the key ingredients and explain how each one supports acne-prone, sensitive, or compromised skin. Learn exactly who this toner is best suited for and how to position it in your treatment plans.

PRODUCTS + PROTOCOLS

SOOTHING RADIANCE TONER LAUNCH TOOLKIT

We’re excited to announce the exclusive launch of invisiClear™ Hydrocolloid Spot Patches, arriving Monday, April 7th! These hydrocolloid patches discreetly flatten and drain blemishes overnight while protecting the skin from irritants and helping prevent clients from picking. With ultra-thin application InvisiClear™ integrates seamlessly into daily routines, supporting your clients' clear skin journey.

BUSINESS + SUPPORT

MID-YEAR CEO TOWN HALL - JUNE 2025

On Monday, June 16 at 12 PM PST, we hosted our Q2 CEO Update in an all-new live format, putting our community at the center of the conversation. During this interactive session, our CEO, Jeremy Soine and leadership team shared key company updates, celebrated milestones, answered live audience questions, and provided a clear outlook on what’s ahead for the rest of the year.

CLEAR SKIN METHOD™ CLINICAL STUDY RESULTS

In this webinar, we take you behind the scenes of the Clear Skin Method™ Clinical Study to show how real skin transformed under our expert-guided approach. Learn how the study was structured, explore compelling ‘before-and-afters’, dive into the standout metrics, and uncover the powerful clinical claims that make this method a true game-changer in acne care.

PRODUCTS + PROTOCOLS

ADVANCED ACNE MED: STRATEGY, SCIENCE & SUCCESS

This session takes a closer look at Advanced Acne Med—from understanding the science of acne and benzoyl peroxide to practical strategies for navigating purging and delivering consistent results. We cover who it’s best for, how it works, and real-world case studies that highlight both the challenges and successes.

BEYOND TOPICALS: WHEN TO REACH FOR CLEAR SKIN SUPPLEMENTS

Topical care is essential—but it’s not always the full story. In this webinar, our experts will dive into internal triggers that can stand in the way of clear skin and explore how to have these conversations while staying in scope.

FUELING CLEAR SKIN WITH INTERNAL SUPPORT

In this quick but powerful session, we break down how internal factors like inflammation, hormonal imbalance, and gut health contribute to acne—and how Face Reality’s Clear Skin Supplements can help. Learn when and how to integrate internal support into your acne protocols with confidence and clarity.

PRODUCTS + PROTOCOLS

OPEN FORUM: INNOVATION REVIEW

Prepare your clients for Summer by joining us as we discuss our recent innovative additions to your retail toolkit: hydraRemedy™ Gel Serum, glowTone™ Corrective Serum and Daily SPF 30 Plus.

BUSINESS + SUPPORT

PART 3: GROWING YOUR PRACTICE AND INCOME WITH DOUGLAS PRESTON

Join Face Reality and industry expert Douglas Preston for Part 3 of this series focusing on expert insights optimizing efficiency, streamlining your workflow, and boosting revenue to take your business to the next level. Lean in and level up!

PRODUCTS + PROTOCOLS

LAUNCH & LEARN: invisiClear™

Join the Education & Business Development Teams as they discuss all things invisiClear--what it is, who it's for, and how to recommend it with confidence.

BUSINESS + SUPPORT

SELLING invisiClear™ WITH CONFIDENCE

Ready to boost your retail game? In this quick how-to, we’re breaking down everything you need to know to confidently recommend and sell InvisiClear™. Learn how to position it, who it’s best for, and pro tips for overcoming common client objections.

BUSINESS + SUPPORT

Q1 CEO UPDATE 2025

Live from Face Reality’s booth at this year’s IECSC NYC, tune in to our Q1 2025 CEO Update. Education Manager, Kelsey Duque joins him to discuss the robust education programming we have planned this trade show season in the year ahead and much more!

PRODUCTS + PROTOCOLS

INVISICLEAR™ LAUNCH TOOLKIT

We’re excited to announce the exclusive launch of invisiClear™ Hydrocolloid Spot Patches, arriving Monday, April 7th! These hydrocolloid patches discreetly flatten and drain blemishes overnight while protecting the skin from irritants and helping prevent clients from picking. With ultra-thin application InvisiClear™ integrates seamlessly into daily routines, supporting your clients' clear skin journey.

BUSINESS + SUPPORT

THE BUSINESS OF BEAUTY: WOMEN WHO LEAD

Join us for an inspiring Women’s History Month webinar celebrating the impact of women in the beauty and skincare industry! We shine a spotlight on JoElle Lee, founder and CEO of JoElle Lee Advanced Esthetics Training, and CJ Williams, certified Acne Expert and owner of CJ Esthetics, as they share their experiences and insights on leadership, entrepreneurship, and innovation in esthetics.

BUSINESS + SUPPORT

PART 2: GROWING YOUR PRACTICE AND INCOME WITH DOUGLAS PRESTON

Unlock the secrets to lasting client relationships and business growth! Join Face Reality and industry expert Douglas Preston for Part 2 of this powerful series, where you'll discover proven strategies to boost client retention and elevate your acne treatment offerings. Learn how to keep clients coming back while expanding your services for long-term success. Don’t miss this opportunity to take your skincare business to the next level!

THE TOP 5 DO'S & DON'TS OF TREATING SKIN OF COLOR WITH JOELLE LEE

Gain the confidence and knowledge to effectively treat acne in clients of color. Join Education Development Manager, Kelsey Duque alongside industry leader JoElle Lee, a licensed esthetician with over 20 years of experience specializing in skin of color, as they break down the top 5 do’s and don’ts for acne-prone clients with higher Fitzpatrick skin types. Elevate your skincare expertise with this must-watch session! From mastering barrier health to avoiding common pitfalls and discovering the best treatment approaches, this video is packed with insights to help you grow your business and confidently treat all skin tones.

PRODUCTS + PROTOCOLS

BARRIER REPAIR HOME CARE PROTOCOL

Want to help your clients achieve clear, healthy skin while maintaining a strong barrier? Our Barrier Repair Home Care Protocol is the perfect solution—whether for new clients beginning their acne journey or those needing balance with stronger actives. In this video, we’ll guide you through every step of the protocol, covering: ✨ Morning & evening routines for optimal skin support ✨ Key product benefits and how they work to repair the barrier ✨ Pro tips like incorporating HydraCalm Mask and LED therapy for enhanced results Empower your clients with the knowledge and tools they need to protect and restore their skin—leading to better acne treatment outcomes. Watch now and elevate your skincare expertise!

BUSINESS + SUPPORT

PART 1: GROWING YOUR PRACTICE AND INCOME WITH DOUGLAS PRESTON

The legendary Douglas Preston shares insights designed to help you elevate your practice and maximize your income. In part I of III, learn how to build trust during consultations, understand client motivations, and effectively guide treatment plans for long-term success. Discover strategies for seamless home care collaboration and practical techniques to boost retail sales, ensuring optimal results for your clients while increasing revenue. Don’t miss this opportunity to refine your skills and grow your business!

PRODUCTS + PROTOCOLS

INTRODUCING GLOWTONE™ CORRECTIVE SERUM

Are your clients dealing with post-inflammatory hyperpigmentation, sun damage, or uneven skin tone? Check out this insightful webinar as we introduce glowTone™ Corrective Serum as an effective, acne-safe brightening solution. We explore how targeted ingredients help fade post-inflammatory hyperpigmentation, prevent future discoloration, and strengthen the skin barrier—all without irritation. Learn how to achieve a balanced, luminous complexion with this unique serum designed for all skin types and tones, especially multicultural skin. Don’t miss this opportunity to elevate your skincare knowledge and help clients achieve their glow goals!

PRODUCTS + PROTOCOLS

ALL ABOUT HEXA-BRIGHT™ COMPLEX

Ntuthu Dlamini geeks out about our unique proprietary 6-in-1 Hexa-Bright™ Complex featured in our latest and long-awaited formulation, glowTone™ Corrective Serum. glowTone™ Corrective Serum consists of a combination of 6 tyrosinase inhibitors and brightening performance ingredients synergistically working at different junctions of the melanogenesis pathway. It works to safely yet effectively brighten discoloration due to post-inflammatory hyperpigmentation in all Fitzpatrick skin types especially in multicultural skin. Lean in and learn more!

TALKING TO CLIENTS ABOUT HYPERPIGMENTATION

Director of Education & Acne Clinic Stephanie Criscione provides a crash course on hyperpigmentation, one of the most common skin concerns among clients, especially those with acne-prone skin. She dives into the formation of hyperpigmentation, the key factors that influence its fading, and the most effective strategies to introduce brightening solutions. Acne Experts will acquire a clear understanding of how to treat and manage pigmentation safely while maximizing results for long-term skin clarity and health.

THE MELANOGENESIS PROCESS

In this webinar, Education Development Manager Ntuthu Dlamini explores the science of pigmentation, the factors influencing it, and evidence-based solutions for addressing pigmentary concerns. Created for skincare professionals and enthusiasts alike, this webinar will provide a deep understanding of melanogenesis, different types of pigmentation, and effective acne-safe treatment strategies. Acne Experts will be empowered with the knowledge to make informed decisions in treating pigmentation concerns while considering diverse skin types, tones and conditions.

PRODUCTS + PROTOCOLS

INTRODUCING DAILY SPF 30 PLUS

Join Senior Manager of Education Innovation, Alex Hernandez, as she provides a concise breakdown of what’s new in the Daily SPF 30 Plus reformulation.

EXPERT EXTRAS: HOW TO

Learn more about the Face Reality rewards program, Expert Extras. In this video, you’ll learn how to earn points, how to redeem points and check your rewards activity on the Face Reality website.

BUSINESS + SUPPORT

ESTHETICIAN UNLEASHED: THRIVING AS A SOLO ESTHETICIAN

Ready to take charge of your esthetics career? This empowering webinar featuring Lexie Choate-Bewley is packed with expert tips and strategies to help solo estheticians build a thriving business. From attracting clients, marketing strategies and mastering time management to creating unforgettable experiences, you’ll learn everything you need to succeed on your own terms. Don’t miss this chance to unleash your full potential and shine as a solo esthetician!

WINTER XEROSIS CUTIS: ADDRESSING DRY SKIN IN WINTER

Winter is here, and so is dry, and dehydrated flaky skin! A change of season requires evaluating your clients home care regimen to incorporate products that will nourish, hydrate and restore the skin’s barrier preventing moisture and water loss. We have our Technical Director of Product Development, Irvaz Husic speaking to moisturizing and hydrating ingredients that will benefit the skin keeping it healthy year round. Learn more about key ingredients in our newest formulation, hydraRemedy Gel Serum, the perfect antidote for anyone seeking to combat winter dryness and dehydration to achieve a radiant glow all season long!

PRODUCTS + PROTOCOLS

HYDRATING BARRIER REPAIR TREATMENT PROTOCOLS

Join the education team as they walk you through the new Hydrating Barrier Repair Protocol. They will also discuss other ways to incorporate the new back bar products into your treatments

PRODUCTS + PROTOCOLS

LAUNCH & LEARN: HYDRAREMEDY GEL SERUM

Join the Education Team for a deep dive on all things hydraRemedy Gel Serum. They will review inflammation, ingredients, how to recommend, and more!

SENSITIVE, SENSITIZED, OR COMPROMISED

Join Kelsey Duque and Shawna Rocha for a deep dive into the differences between sensitive, sensitized, and compromised skin. Shawna is an award winning educator and the Director of Education for Hale & Hush.

REPAIRING THE SKIN WITH CELLUMA

Join Alex Hernandez and Annet King for a deep dive on industry trends, LED science, and how they work together to deliver results for your clients.

PRODUCTS + PROTOCOLS

PUT IT IN TO PRACTICE: HYDRAREMEDY GEL SERUM RETAIL

Learn how to introduce hydraRemedy Gel Serum to your clients. Ideal for all skin types, especially those needing hydration and barrier support. We’ll cover its benefits, how it complements hydraBalance, and tips to make product launches exciting in your clinic!

PRODUCTS + PROTOCOLS

INTRODUCING HYDRAREMEDY GEL SERUM

Discover the new hydraRemedy Gel Serum! This deeply hydrating serum soothes and repairs, making it perfect for sensitive or compromised skin. Packed with four hyaluronic acids and our Tri-Recovery Complex™, it targets hydration, barrier support, and redness relief.

PRODUCTS + PROTOCOLS

EASY TO PACK, EASIER TO LOVE

Join our Communications Manager, Joy Shimura, as she walks you through 5 use cases to help you introduce travel sizes to your clients.

A LESSON IN RETINOIDS

Vitamin A is a powerful antioxidant with many skincare benefits including helping to treat acne, reduce fine lines and wrinkles, improve hyperpigmentation, and even skin tone and texture. Join Acne Expert and Ambassador Michael Razzano with Kelsey Duque as he talks about different retinoids and how to incorporate them in home care using our Adaptive Method.

STRESS, DIET, & ACNE WEBINAR

Stress and diet have a huge impact on the health of the skin, and an even more significant impact on acne-prone skin. Join Acne Expert, Face Reality Ambassador, and Registered Nurse Anita Rios, together with Stephanie Criscione, Director of Education and Clinic as they take a deep dive into how these factors are connected and can trigger or aggravate acne.

CLEAR SKIN FROM WITHIN WEBINAR

The skin does not exist in isolation. Nutrition places a vital role in its overall health. Join award-winning nutritionist, Chloe Williams, as she delivers comprehensive education on gut and microbiome health, the effects of inflammation, and clearing skin from within.

PRODUCTS + PROTOCOLS

THE ADAPTIVE METHOD

Speaking with clients about what’s involved in a Face Reality program is crucial for setting expectations. Watch insights from our Education Development Managers, Kelsey and Alex, to learn more.

BUSINESS + SUPPORT

QUARTER TWO 2024 CEO UPDATE

Join us for the latest update from our CEO, Jeremy Soine. He will share his "Dear Acne" statement, discuss the importance of our introductory offers, and provide exciting upcoming announcements at IECSC Las Vegas.

PRODUCTS + PROTOCOLS

AT HOME TREATMENT PROTOCOL

Join Education Development Manager, Ntuthu Dlamini, as she walks through the steps of this optional at-home treatment client protocol.

BUSINESS + SUPPORT

BUSINESS Q&A WITH DOUGLAS PRESTON, LE

Learn from industry leader, Douglas Preston, as he shares some of his business best practices.

PRODUCTS + PROTOCOLS

ALL ABOUT SALICYLIC ACID

In honor of Rosacea Awareness Month, join Education Development Manager Kelsey Duque, LE as she talks all about our Salicylic+ Serum, Sal-C Toner, and Acne Rosacea.

PRODUCTS + PROTOCOLS

THE SCIENCE OF BPO

Join Education Development Manager, Kelsey Duque, as she dives deep into all things BPO!

PRODUCTS + PROTOCOLS

ALL ABOUT ADVANCED ACNE MEDS

Join Education Development Manager, Alex Hernandez, as she provides an overview of the new Advanced Acne Med formulation.

TREATING TEEN ACNE CLIENTS

Join Certified Acne Experts Damaris Avila and Alex Hernandez as they cover the ins and outs of treating teen acne clients.

BUSINESS + SUPPORT

ELEVATE YOUR SERVICE

Learn from Joy Shimura, LE how to elevate your client experience. Joy is the Associate Communications Manager of the Acne Expert Success team and comes to us with a long history of working in the luxury spa industry. Learn more about etiquette, customer service, and the client treatment journey.

BUSINESS + SUPPORT

5 STEPS FOR VIRTUAL SUCCESS

Join Face Reality Ambassador, CJ Williams, as she shares her step by step process to successfully working with virtual clients.

BUSINESS + SUPPORT

HOW TO SELL SUPPLEMENTS

Join our Education Development Team and learn how you can broach the subject of supplements with your clients.

BUILDING A HEALTHY BARRIER

The first step to getting a client clear is to ensure their barrier is healthy. Many clients come to us having already tried several OTC and prescription solutions. Learn more about what ingredients, products, and protocols to use while your client’s skin heals.

IMPACT MELANOMA X THE SKINNY ON SKIN

Face Reality Skincare has partnered with Impact Melanoma to bring you The Skinny On Skin. * The Skinny On Skin training aims to educate health and skin professionals to recognize suspicious lesions on their clients’ skin and encourage their clients to seek medical care as needed from a dermatologist.

MAKING ACNE YOUR SPECIALTY

As skincare professionals, it can be tempting to offer every service that falls within our scope of practice. While this may work for some, many others choose to have a specialty. Learn more about making acne your specialty from our Face Reality Ambassadors, Maddie Tamashiro and Molly Markland.

ELEVATE YOUR ACNE TREATMENTS

Join Zaida Gordon and Maddie Tamashiro as they show peel prep, application, and extraction best practices. Zaida also discusses other best practices and modalities she uses in her own business.

BARRIER FUNCTION AND HYDRATION

Building and maintaining a healthy barrier is essential to getting clients clear. Learn more about the skin barrier's function and how to optimize it from Hadiyah Dache and Molly Markland.

SOCIAL MEDIA TIPS AND BEST PRACTICES

With over 200,000 Instagram followers and counting, Savanna Boda knows a thing or two about social media. Join her as she shares her best practices and tips.

EXPANDING YOUR BUSINESS AND HIRING

Join Jillian Schaeffer and CJ Williams as they share best practices for growing your business and when to hire.

SCARRING AND RESURFACING TREATMENTS

With inflamed acne, scarring can be a frequent occurrence. Learn more about the different types of scarring and how to treat them with advanced peels and microneedling. Brought to you by Nicole LaCroix and Maddie Tamashiro.

UNDERSTANDING PIE, PIH, AND BRIGHTENING TREATMENTS

Treating post inflammatory erythema and post inflammatory hyperpigmentation can go hand-in-hand with treating acne clients. Learn more from Morgan Rackley and Samantha Niedfeldt as they describe the difference between PIE and PIH and how to treat them using Face Reality.

UNDERSTANDING AND TREATING MULTICULTURAL SKIN

Join Hadiyah Dache and Samantha Niedfeldt as they share their experience as Multicultural Skin Specialists. Topics include the role of melanin in the skin, what products to avoid, and what ingredients to look for.

ACNE CLIENT LIFESTYLE COACHING

New to speaking to your clients about their lifestyle? Watch Lead Educator, Alex Hernandez, go through the lifestyle portion of the consultation packet with a client.

MENTAL HEALTH & ACNE CLIENTS

Get tips on client coaching, how to be an empathetic professional, and warning signs to look out for when treating your clients. Ambassador panel: Houston Beth, Michael Razzano, Jillian Schaeffer, Maddie Tamashiro, Molly Markland

ACNE IN A VIRTUAL WORLD

Learn tips for success, platforms, tools, and best practices when implementing a virtual acne program.Ambassador panel: Savanna Boda, Cj Williams, Cecia Ferrin, Kennedey Folmar, Ali Acosta

SECRETS TO SUCCESS

Learn our Amabassador’s secret to growing a business, how to achieve work life balance, and doing it all.Ambassador panel: Samantha Neidfeldt, Zaida Gordon, Nicole Lacroix, Morgan Rackley, Cara Dempsey

EXTRACTION METHODS FOR INFLAMED & NONINFLAMED ACNE

Join Lead Educator, Alex Hernandez, as she walks through extraction tips and best practices. This is not a full length extraction training, but a high level overview of what you need to know in order to be successful.

PRODUCTS + PROTOCOLS

AEY 2022 FINALIST SPOTLIGHT: LAUREN SMITH-ANCIAUX, LE

Join Communications Manager Joy Shimura and licensed esthetician Cathy Castor for a deep dive into her client’s journey and her partnership with a registered nurse for post-clearing laser treatment.

PRODUCTS + PROTOCOLS

AEY 2022 FINALIST SPOTLIGHT: HOUSTON BETH, LE

Join Communications Manager Joy Shimura and licensed esthetician Cathy Castor for a deep dive into her client’s journey and her partnership with a registered nurse for post-clearing laser treatment.

PRODUCTS + PROTOCOLS

AEY 2022 FINALIST SPOTLIGHT: CATHY CASTOR, LE

Join Communications Manager Joy Shimura and licensed esthetician Cathy Castor for a deep dive into her client’s journey and her partnership with a registered nurse for post-clearing laser treatment.

NUTRITION FOR ACNE-PRONE SKIN

Learn more about the gut-skin axis with Registered Holistic Nutritionist, Chloe Williams.

MASTERING THE SKIN BARRIER & MICROBIOME

Join our Education Development Manager, Alex Hernandez, to learn more about healing your client's skin using the Face Reality line.

PRODUCTS + PROTOCOLS

VITAMIN A: WHEN, WHY, AND HOW TO INCORPORATE

Vitamin A Corrective and Vitamin A Corrective II can be intimidating products for some Acne Experts. Learn from our 2020 Acne Expert of the year, Zaida Gordon, as she guides us through a case study of one of her own clients. She shares tips on when, why, and how to incorporate these serums into an acne client’s journey.

PRODUCTS + PROTOCOLS

ALL THINGS PEELS

Learn more about our Acne and Lactic Peels from our Manager of Onboarding and Training, Kelsey Duque. She will review the peels, prep, post care, and more!

PRODUCTS + PROTOCOLS

IDENTIFYING & TREATING ACNE IMPOSTERS

Join Chloe Williams, RHN as she explains the benefits and ingredients in our Clear Skin Restore Supplement.We know you have acne imposter protocols, but we wanted to provide a quick guide to identifying and treating Acne Rosacea and Fungal Folliculitis. Join Lead Educator, Alex Hernandez, as she walks through client case studies and tips.

PRODUCTS + PROTOCOLS

CLEAR SKIN BALANCE SUPPLEMENTS

Join Chloe Williams, RHN as she explains the benefits and ingredients in our Clear Skin Restore Supplement.

PRODUCTS + PROTOCOLS

CLEAR SKIN RESTORE SUPPLEMENTS

Join our Education & Business Development Teams to learn more about the supplements and how they are the perfect complement to the Clear Skin Method we use to achieve client results.

PRODUCTS + PROTOCOLS

ALL ABOUT BARRIER BALANCE CREAMY CLEANSER

Join our Education Development Manager, Kelsey Duque, to learn more about the Barrier Balance Creamy Cleanser!

ACNE 101: A REFRESHER FOR THE ACNE EXPERT

Calling all new Face Reality Acne Experts! Join our Onboarding and Training Manager, Kelsey to complete your onboarding experience with our virtual orientation. We will break down what you learned in the training, provides tips & tricks, and touch on what you need to successfully bring Face Reality into your business.

WHAT ARE MY NEXT STEPS AFTER I BECOME A CERTIFIED ACNE EXPERT?

WHAT DO I CHARGE FOR A TREATMENT?

Please join Manager of Training & Onboarding, Kelsey Duque, as she breaks down the consultation process.

HOW TO CONDUCT A THOROUGH CONSULTATION

Calling all new Face Reality Acne Experts! Join our Onboarding and Training Manager, Kelsey to complete your onboarding experience with our virtual orientation. We will break down what you learned in the training, provides tips & tricks, and touch on what you need to successfully bring Face Reality into your business.

PRODUCTS + PROTOCOLS

ACNE EXPERT TRAINING REVIEW

Review your Acne Expert Certification Training videos at any time.

Continuing Education TEST

BUSINESS + SUPPORT

QUARTER FOUR 2023 CEO UPDATE

Join our CEO, Jeremy Soine, as he gives his final quarterly update of the year! He'll share his favorite Face Reality highlights from 2023, provide a preview about education resources and product development plans for 2024, and much more!

ACNE ASSIST HOW-TO

We designed the Acne Assist tool exclusively for our Certified Acne Experts. Join Communications Manager, Joy Shimura, as she explains exactly how-to use this tool.

PRODUCTS + PROTOCOLS

CLEAR SKIN SUPPLEMENTS DUO LAUNCH & LEARN

Join our Education & Business Development Teams to learn more about the supplements and how they are the perfect complement to the Clear Skin Method we use to achieve client results.

NEW ACNE EXPERT ORIENTATION

Calling all new Face Reality Acne Experts! Join our Onboarding and Training Manager, Kelsey to complete your onboarding experience with our virtual orientation. We will break down what you learned in the training, provides tips & tricks, and touch on what you need to successfully bring Face Reality into your business.

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Face Reality^® offers skincare professionals the most comprehensive online acne training available and award-winning products to identify and treat even the most stubborn acne cases using Face Reality's award-winning Clear Skin Method™.

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